Moeyu Hatsune Miku Star Live Series Badge Miku Peripheral Flash Shredding Craft Tinplate Badge Goods

If you are purchasing an Ita Bag individually, please note that while some product images may show the Ita Board and badges as part of the display, these items are not included in the package. However, you can purchase a complete set from our Dream Set category, which includes the full Ita Bag, Ita Board, and badges.

To make sure the size of the Ita Bag fits your needs, we provide detailed measurements on each product page. We recommend checking the dimensions and comparing them with the size of your collectibles to ensure they fit comfortably. If you need any assistance, feel free to contact us!

Yes, all of our badges and photo cards are officially licensed. Additionally, most of our items are sourced from authorized dealers in East Asia, and we have carefully verified the licensing status to ensure that every product is officially licensed.

In most cases, you won’t need any extra tools to customize your Ita Bag! However, if you decide to create a unique, personalized Ita Bag, you may want some additional items like tape, magnets, or decorative accessories. You can find these DIY accessories in our DIY Accessories section

We ship our products from various countries, and delivery times vary based on the item. Non-customized products typically arrive in 8-16 days, while customized dream sets take 12-30 days. Please ensure your address is correct, as we aren't responsible for delays or extra costs due to incorrect information. Once shipped, you'll receive tracking details via email. For any issues, contact us within 14 days of delivery.

We allow returns within 30 days of receiving products, provided they are new, complete, and in original packaging. A 20% restocking fee applies, and return shipping costs are the client's responsibility unless due to our error. Refunds cover the product price and initial shipping, processed within 30 days of receiving the return. Customized products are excluded from this policy. Please contact us at support@momoitabag.comfor return procedures.

You can reach us at our customer support email: support@momoitabag.com.We are available 24/7 to assist you with any inquiries or concerns you may have.